Line Manager Training
Workshop content and timings can be amended and flexible to suit your businesses specific requirements. Workshops can be run in-house at your business, online via a webinar, or off site at our offices.
We can also put together bespoke workshop content specifically for your business that targets the line manager or staff development areas / skills gaps as per your requirements.
Managing Appraisals and Performance
Guiding line managers through:
- The value of 121s
- Performance feedback
- Preparing for and holding appraisals
- Managing performance issues
Estimated timeframe for delivery: Half Day
Managing Onboarding and Probations
Giving line managers confidence in:
- New starter documents
- Induction and onboarding new starters
- Facilitating probation reviews
- Managing probation issues
Estimated timeframe for delivery: 2 Hours
Handling Disciplinaries and Grievances
Step by step guidance of managing tricky employment issues, as well as understanding the legal background for processes including:
- Grievances and informal complaints
- Disciplinaries and conduct issues
- Performance issues
- Appeals
Estimated timeframe for delivery: Half Day
Handling Investigations
Taking line managers through the investigation process including:
- How to respond to incidents
- Investigation principles
- Suspension
- Witnesses
- Notetaking
- Role of the investigating manager
- Supporting in subsequent processes
Estimated timeframe for delivery: 2 Hours
How to Make Recruitment Effective
Giving managers an insight into the world of recruitment, interviews, job adverts and candidate attraction:
- Attraction and advertising
- Employment statuses
- Recruiting employees
- Avoiding discrimination in recruitment
- Interview skills
- Providing candidate feedback
- Making offers and new starters documentation
Estimated timeframe for delivery: Half Day
An Introduction to Mental Health for Line Managers
Giving line managers confidence to support and manage mental health in the workplace:
- Legal responsibilities and avoiding discrimination
- Understanding mental health today
- Coping with stress
- Supporting employees
- Handling difficult conversations
- Mental health initiatives
Estimated timeframe for delivery: Half Day
Mediation Skills and Conflict Resolution
Helping line managers to understand why conflict occurs with/between employees and how to manage situations informally and effectively:
- Explaining workplace conflict
- Conflict resolutions styles and understanding approach to conflict management
- Understanding positions and needs
- Informal mediation of issues
Estimated timeframe for delivery: Half Day
Managing Absences
Supporting line manager understanding of how to effectively manage absences in the workplace:
- Absence reporting process
- Fit for work notes
- Handling short term absences
- Handling long term absences
- Managing absence review meetings
- Managing physical and mental disabilities in the workplace
- Absence reporting and statistics
Estimated timeframe for delivery: Half Day
Handling Employee Exits
Giving line managers the confidence to support employee exits from the business:
- Resignations
- Redundancies
- Dismissals
- Retirees
- Understanding without prejudice and settlements (optional and can be removed)
- Exit processes: exit interviews and feedback, outplacement support, leaver processes
Estimated timeframe for delivery: Half Day
Important Skills for New Line Managers
Equipping new line managers with some of the skills they will need to manage a team:
- Managing timekeeping and attendance
- Delegating responsibilities
- Communications skills
- Supporting team members and introduction to mental health
- Keeping staff records / personnel files
- Performance management
- Presentation skills
- Goal setting
- Introduction to recruitment
- Avoiding discrimination
- Managing up and managing down
Estimated timeframe for delivery: 1 Day
Other workshops run by Nockolds HR and the Nockolds Employment Team
- Employment law essentials
- Family rights for working parents (including flexible working)
- Handling redundancies
- TUPE training
- Designing and development a People Strategy
- Breathe HR system training
- HR Essentials for small businesses
- Psychometric assessments and competency tests in recruitment
- Holding exit interview
- Developing a pay and reward strategy
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