Nockolds Resolution (ADR)

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At Nockolds, we are uniquely placed to deliver effective and tailored resolution services to a number of sectors including public bodies, commercial organisations and businesses in addition to individuals.

Our alternative dispute resolution (ADR) services combine over 180 years of legal and regulation experience, using innovative mediation inspired techniques to provide tailored schemes, which are:

Independent
Proportionate
Person-centred
Resolution focused; and
Agile

Mediation has been a highly effective means in dispute resolution in litigation, and incorporated into family legal proceedings and the civil procedure rules in England and Wales. The ethos and approach of mediation now has wider applications, allowing parties to regain control of the dispute and the potential of resolution, understanding the perspective of each party and offering a diverse range of solutions.

How can we help you?

Our experts are leaders in the field of complaint resolution, intelligence informed improvements, regulatory insights and feedback training.

More importantly, we build relationships with the parties, organisations and sectors to understand, meet and exceed their needs in developing an approach to resolution.

Our strategy has always been to understand people and work collaboratively with them to find a way forward. This is demonstrated not only by our Investors in People and Customer Service Excellence accreditations, but by our being the only SRA regulated law firm to hold approved ADR status with the Chartered Trading Standards Institute.